Terms of use

1. About these terms

These terms apply when you use this website or buy from it. The website is run by [Add: Registered business name], [Add: Registered address], GSTIN [Add: GSTIN] ("Wacky Bird", "we", "us"). By using the site or placing an order you agree to these terms, our Privacy policy, Shipping policy and Returns, refunds and cancellations policy.

2. Who can buy

You need to be 18 or older and able to enter a contract under Indian law. If you are younger, a parent or guardian must place the order. We sell for personal use, not for resale.

3. Your account

You can check out as a guest or with an account. If you create one, keep your password to yourself and tell us if you think someone else is using it. Please give true and complete details.

4. Products and prices

We try hard to show our socks exactly as they are, but colours can look slightly different on different screens, and knitted designs can vary a little from pair to pair. Sizes are listed on each product and in the Size guide.

Prices are in Indian rupees and are MRP, inclusive of GST. Delivery charges, if any, are shown at checkout before you pay. Prices and offers can change, but the price you see when you place the order is the price you pay.

If a price or detail on the site is clearly wrong because of a mistake, we may cancel the order and refund you in full, even after you've received a confirmation.

5. Orders

Your order is an offer to buy. We accept it when we ship it. We may refuse or cancel an order if the item is out of stock, the address can't be served, we can't verify a COD order, or the order looks fraudulent or meant for resale. If you had paid, you get a full refund.

6. Payment

You can pay online through Razorpay (UPI, cards, net banking, wallets) or by cash on delivery where available. COD orders are confirmed with a one-time code on your phone. We may limit COD on some orders or PIN codes.

7. Coupons and offers

Unless an offer says otherwise, only one coupon can be used per order, coupons have no cash value and can't be exchanged for cash, and offers are valid only while stated. We may withdraw an offer that is being misused.

8. Shipping, returns and cancellations

Delivery is covered by our Shipping policy, and returns, exchanges, refunds and cancellations by our Returns, refunds and cancellations policy. Delivery dates are estimates.

9. Our brand and content

The Wacky Bird name and logo, the bird mascot, the Weirdo Gang characters, our sock designs, photos and website content belong to us. You're welcome to share our posts and product links, but please don't copy, sell or use them commercially without our written permission.

10. Reviews and messages you send

If you post a review or send us photos, you confirm they are yours and you let us show them on our website and social media, with your first name. We may remove anything abusive, false or unrelated.

11. Using the site fairly

Please don't use the site for anything unlawful, try to break or overload it, scrape it, place fake orders, or pretend to be someone else. We may suspend access for anyone who does.

12. Our responsibility

We stand behind our socks as set out in our policies. As far as the law allows, we aren't responsible for indirect losses, and our total responsibility for any order is limited to the amount you paid for it. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.

We aren't responsible for delays or failures caused by events outside our control, such as natural disasters, strikes, courier disruptions or government action.

13. Law and disputes

These terms are governed by the laws of India. Let's try to sort out any problem by talking first: write to our grievance officer. If that doesn't resolve it, the courts at [Add: Court jurisdiction city] have jurisdiction, without affecting your right to approach a consumer commission.

14. Changes

We may update these terms from time to time. The version on this page when you place an order applies to that order.

15. Contact

Email [Add: Support email] or WhatsApp [Add: Support phone / WhatsApp] (Monday to Saturday, 10 am to 6 pm, except public holidays).