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Contact and grievance officer

Talk to us

Questions, complaints or sock emergencies: Email [Add: Support email] or WhatsApp [Add: Support phone / WhatsApp] (Monday to Saturday, 10 am to 6 pm, except public holidays). We reply within 1 working day.

Want to track an order? Use Track your order with your order number and phone.

Grievance officer

If we haven't sorted out your problem, write to our grievance officer. We acknowledge every complaint within 48 hours and resolve it within one month, as the Consumer Protection (E-Commerce) Rules, 2020 require.

  • Name: [Add: Grievance officer name]
  • Designation: [Add: Grievance officer designation]
  • Email: [Add: Support email]
  • Phone: [Add: Support phone / WhatsApp]
  • Address: [Add: Registered address]

The same officer handles privacy requests under our Privacy policy.

Seller details

  • Seller: [Add: Registered business name]
  • Registered address: [Add: Registered address]
  • GSTIN: [Add: GSTIN]